Simplafi pricing is simple: a flat monthly fee per covered seat. That fee includes the full managed stack below — monitoring, security, helpdesk, Microsoft 365 management, and strategic guidance. No hourly tickets, no surprise invoices, no nickel-and-diming. The only things billed separately are defined project work and licensing, which are always scoped and quoted in writing first.
Every covered system watched continuously for health, performance, and security alerts, with OS updates and security patches applied on our schedule, not left to chance.
Real support for everyday issues: workstations, email, applications, access, connectivity. Remote-first, on-site when it matters.
Managed antivirus, firewall, and EDR on every device. Unknown files run isolated from your data until proven safe — threats are contained before they spread.
Phishing and spam filtering, malicious link and attachment protection, and business email compromise defense on every covered mailbox.
As a Microsoft Cloud Solution Provider, we license, provision, and manage your Microsoft 365 environment end to end — user and mailbox administration, security and access configuration (MFA, Conditional Access), email authentication, and licensing that scales with your headcount.
As an authorized 8×8 reseller, we deliver modern cloud phone systems — provisioning, number porting, configuration, and ongoing support handled by the same team that manages the rest of your environment. One vendor to call when anything breaks.
Our security baseline is built to standards well above typical small-business practice — the same frameworks used in defense contracting. For HIPAA-covered organizations, that means technical safeguards, documentation, and a Business Associate Agreement handled as a matter of course. For CMMC and defense work, see our dedicated consulting practice at simplafi.us.
Technology planning, security roadmaps, IT budgeting, and vendor coordination — executive-level guidance without the executive salary.
| Impact | First Response | Target Resolution |
|---|---|---|
| Crisis | 30 minutes, 24/7 | Continuous engagement, hourly updates |
| Major | 2 hours | 8 business hours |
| Minor | 4 hours | 1 business day |
| Service Request | 1 business day | 3–5 business days |
Call 260-400-2125 or start the conversation below.