ONE FEE. EVERYTHING COVERED.
Simplafi pricing is simple: a flat monthly fee per covered seat. That fee includes the full managed stack below — monitoring, security, helpdesk, Microsoft 365 management, and strategic guidance. No hourly tickets, no surprise invoices, no nickel-and-diming. The only things billed separately are defined project work and licensing, which are always scoped and quoted in writing first.
The core stack: monitor, patch, prevent, contain, respond
Remote monitoring & patch management
Every covered system watched continuously for health, performance, and security alerts, with OS updates and security patches applied on our schedule, not left to chance.
Helpdesk support
Real support for everyday issues: workstations, email, applications, access, connectivity. Remote-first, on-site when it matters.
Endpoint security with containment
Managed antivirus, firewall, and EDR on every device. Unknown files run isolated from your data until proven safe — threats are contained before they spread.
Advanced email security
Phishing and spam filtering, malicious link and attachment protection, and business email compromise defense on every covered mailbox.
Your Microsoft 365 environment, managed end to end
As a Microsoft Cloud Solution Provider, we license, provision, and manage your Microsoft 365 environment end to end — user and mailbox administration, security and access configuration (MFA, Conditional Access), email authentication, and licensing that scales with your headcount.
One vendor to call when anything breaks
As an authorized 8×8 reseller, we deliver modern cloud phone systems — provisioning, number porting, configuration, and ongoing support handled by the same team that manages the rest of your environment. One vendor to call when anything breaks.
A security baseline built to defense-contracting standards
Our security baseline is built to standards well above typical small-business practice — the same frameworks used in defense contracting. For HIPAA-covered organizations, that means technical safeguards, documentation, and a Business Associate Agreement handled as a matter of course. For CMMC and defense work, see our dedicated consulting practice at simplafi.us.
Executive-level guidance without the executive salary
Technology planning, security roadmaps, IT budgeting, and vendor coordination — executive-level guidance without the executive salary.
Project Services
- Office buildouts and moves
- Migrations
- Server replacement
- Network design and cabling
- Backup and disaster recovery solutions
- Incident response beyond triage
Our response commitments — in writing, in every contract
| Impact | First Response | Target Resolution |
|---|---|---|
| Crisis | 30 minutes, 24/7 | Continuous engagement, hourly updates |
| Major | 2 hours | 8 business hours |
| Minor | 4 hours | 1 business day |
| Service Request | 1 business day | 3–5 business days |
Ready for IT that just works?
Call 260-400-2125 or start the conversation below.